Turning CUSTOMERS into Advocates
$25.00
Your greatest untapped marketing asset could by lying dormant in your business. Your existing customers, and your ability to turn them into walking advertisements for your brand could sky-rocket your sales and deliver you a steady stream of new customers that are carbon-copies of your best customers.
Description
Your greatest untapped marketing asset could by lying dormant in your business. Your existing customers, and your ability to turn them into walking advertisements for your brand could sky-rocket your sales and deliver you a steady stream of new customers that are carbon-copies of your best customers.
You’ll learn:
- The power of Customer Centricity and how you can empower your team to consistently deliver world-class customer experiences
- Ten proven strategies for turning your customers into vocal advocates
- How to incentivise and reward customer referrals
- How to collaborate with your customers and competition to grow your market share
- Inspiring examples of brands who have grown their business through word of mouth and how you can apply the same principles immediately.
Long gone are the days when big faceless corporates dictated customer expectations. Today, businesses succceed by caring more and building a passionate tribe of advocates. Here, Amanda Stevens shows you how.
Justin Dry, Vinomofo
Reviews
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I listened to the audiobook in 24 hours and am back to purchase copies of the book for a few of my favourite clients. Powerful, insightful information delivered in a conversational way. An absolute must-read for any business owner, or manager in today’s business environment.
I had the amazing opportunity to see Amanda speak in 2018 and was immediately blown away by her marketing knowledge. Recently i discovered this book and it was captivating – I read it in two days, I couldn’t get my head out of it! I can’t wait to implement the 10 C’s into both my service based and online businesses!
We would not have survived 2020 or 2021 without the guidance we received from Amanda Stevens book.
This book has made an indelible impact on my approach to customers, allowing our sales to grow.
Throughout these unsettling times we have had a business road map and survived thanks to Amanda.
This is a business must read.
I’ve been to 4 or 5 Amanda Stevens events and walk away with something amazing each time. If you think that’s good, then you really need to read this book.
Turning Customers Into Advocates has become my bible and its like having Amanda with me all the time as a personal business coach. I can’t recommend it enough!!
