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Turning CUSTOMERS into Advocates

(2 customer reviews)

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Your greatest untapped marketing asset could by lying dormant in your business. Your existing customers, and your ability to turn them into walking advertisements for your brand could sky-rocket your sales and deliver you a steady stream of new customers that are carbon-copies of your best customers.

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Description

Your greatest untapped marketing asset could by lying dormant in your business. Your existing customers, and your ability to turn them into walking advertisements for your brand could sky-rocket your sales and deliver you a steady stream of new customers that are carbon-copies of your best customers.

You’ll learn:

  • The power of Customer Centricity and how you can empower your team to consistently deliver world-class customer experiences

  • Ten proven strategies for turning your customers into vocal advocates

  • How to incentivise and reward customer referrals

  • How to collaborate with your customers and competition to grow your market share

  • Inspiring examples of brands who have grown their business through word of mouth and how you can apply the same principles immediately.

Long gone are the days when big faceless corporates dictated customer expectations. Today, businesses succceed by caring more and building a passionate tribe of advocates. Here, Amanda Stevens shows you how.

Justin Dry, Vinomofo

Reviews (2)

2 reviews for Turning CUSTOMERS into Advocates

  1. Luke Ballard

    I’ve been to 4 or 5 Amanda Stevens events and walk away with something amazing each time. If you think that’s good, then you really need to read this book.

    Turning Customers Into Advocates has become my bible and its like having Amanda with me all the time as a personal business coach. I can’t recommend it enough!!

  2. Tracey Clark

    We would not have survived 2020 or 2021 without the guidance we received from Amanda Stevens book.

    This book has made an indelible impact on my approach to customers, allowing our sales to grow.

    Throughout these unsettling times we have had a business road map and survived thanks to Amanda.

    This is a business must read.

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